Help and Support

Full Contact Details

• Developer: Zezo Technologies
• Primary Support Email: support@zerra.fun
• General Enquiries: mail@zerra.fun
• Billing & Payments: billing@zerra.fun
• Legal & Compliance: legal@zerra.fun
• Support Number: +91 9629221121
• Official Website: https://zerra.fun

Working Hours

Our dedicated support team is available during the following hours to assist you with technical issues, billing queries, and general app feedback:

• Monday – Friday: 09:00 AM to 06:00 PM (IST)
• Saturday: 10:00 AM to 02:00 PM (IST)
• Sunday: Closed
• Public Holidays: Closed (Email support remains open, but response times may be longer).

Response Time Commitment

• Standard Enquiries: We aim to respond within 24 hours during business days.
• Technical/Billing Issues: Critical issues are prioritized and usually addressed within 48 hours.
• Weekend/Holiday Enquiries: All emails received during non-working hours will be processed on the next available business day in the order they were received.